Privacy Policy

Gaïa Surfwear Privacy Policy

Effective date: June 20, 2025

Gaïa Surfwear (hereinafter, "we" or "the company"), with registered office in Las Palmas de Gran Canaria, is responsible for the processing of the personal data that you (the "user") provide through this website.

We are committed to protecting your privacy and ensuring compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights.

1. What personal data do we collect?

  • Name and surname

  • Shipping and billing address

  • Email

  • Phone

  • Payment information (processed through secure gateways)

  • Browsing data (cookies, IP address, web behavior)

2. For what purpose do we process your data?

  • Manage orders and shipments

  • Respond to queries or requests

  • Send commercial communications (if the user accepts)

  • Improve the website experience

  • Comply with legal or tax obligations

3. Legitimation for the treatment

The legal basis for the processing is:

  • Execution of a contract (purchase of products)

  • User consent (newsletter, cookies)

  • Compliance with legal obligations

4. Data retention

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected, and in any case, for the applicable legal periods.

5. Recipients of the data

Data will not be shared with third parties except under legal obligation or for the provision of services (logistics companies, payment gateways, etc.). These entities will act as data processors and will be subject to confidentiality agreements.

6. User rights

You have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request its deletion

  • Limit or oppose processing

  • Data portability

To exercise these rights, you can contact us at hello@gaiasurfwear.com , clearly stating your request and attaching a copy of your ID.

7. Data security

We implement appropriate technical and organizational security measures to protect your personal data.

8. Cookies

We use cookies to improve your experience. You can find more information in our Cookie Policy.

9. Modifications

We reserve the right to modify this Privacy Policy at any time. The current version will always be available on this page.

If you have any questions about this policy or the processing of your data, you can write to us at: hello@gaiasurfwear.com